She came to the White House well loved by many. Born in Chillicothe, Ohio, daughter of Maria Cook and Dr. James Webb, she lost her father at age two. She was just entering her teens when Mrs. Webb took her sons to the town of Delaware to enroll in the new Ohio Wesleyan University, but she began studying with its excellent instructors. She graduated from the Wesleyan Female College in Cincinnati at 18, unusually well educated for a young lady of her day.

"Rud" Hayes at 27 had set up a law practice in Cincinnati, and he began paying calls at the Webb home. References to Lucy appeared in his diary: "Her low sweet voice is very winning ... a heart as true as steel.... Intellect she has too.... By George! I am in love with her!" Married in 1852, they lived in Cincinnati until the Civil War, and he soon came to share her deeply religious opposition to slavery. Visits to relatives and vacation journeys broke the routine of a happy domestic life in a growing family. Over twenty years Lucy bore eight children, of whom five grew up.

She won the affectionate name of "Mother Lucy" from men of the 23rd Ohio Volunteer Infantry who served under her husband's command in the war. They remembered her visits to camp--to minister to the wounded, cheer the homesick, and comfort the dying. Hayes' distinguished combat record earned him election to Congress, and three postwar terms as governor of Ohio. She not only joined him in Washington for its winter social season, she also accompanied him on visits to state reform schools, prisons, and asylums. As the popular first lady of her state, she gained experience in what a woman of her time aptly called "semi-public life."

Thus she entered the White House with confidence gained from her long and happy married life, her knowledge of political circles, her intelligence and culture, and her cheerful spirit. She enjoyed informal parties, and spared no effort to make official entertaining attractive. Though she was a temperance advocate and liquor was banned at the mansion during this administration, she was a very popular hostess. She took criticism of her views in good humor (the famous nickname "Lemonade Lucy" apparently came into use only after she had left the mansion). She became one of the best-loved women to preside over the White House, where the Hayeses celebrated their silver wedding anniversary in 1877, and an admirer hailed her as representing "the new woman era."

The Hayes term ended in 1881, and the family home was now "Spiegel Grove," an estate at Fremont, Ohio. There husband and wife spent eight active, contented years together until her death in 1889. She was buried in Fremont, mourned by her family and hosts of friends.